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Outbound Call Center Service

Telemarketing services are referred as outbound services. We have competitive and street-smart telemarketers who create the need to the customer and sell the products / services. Our team is capable of selling any product, services, solutions etc. The calls are made to the prospective customers or even to the existing customers with the idea to sell a product or conduct a survey so on or so forth.
With our Outbound Services we promise the following:

  • Reduced Operation Costs
  • Increased Service Quality
  • Higher Customer Satisfaction
  • Increased Revenue
  • Expanding the Network

Our Outbound Call Center Services Service includes:

Appointment Setting

Appointment setting is crucial for any business, either new or traditional to develop and expand the business. We understand that appointment setting is much more than calling a list of phone numbers daily. Appointment scheduling brings the business prospects very near to you. Outsource your appointment setting services to us and concentrate on other business strategies. We at Infosearchbpo.com, with our experienced customer service representatives execute the whole appointment setting task including fixing, canceling, re-scheduling appointments and meetings, just like a Virtual receptionist. Contact Infosearchbpo.com for flexible solutions of Appointment setting and scheduling at affordable rates.


Telemarketing Services

Telemarketing or Telesales is the most popular, dynamic, effective communications and marketing techniques of these days. Telemarketing services we offer involve interaction with the prospective customers for generating interest in products and services and also up-sell / promote and cross sell products to an existing customer base. We handle both Business to Business and Business to Consumer Telemarketing services with at most professionalism. We have a team of experienced Tele Callers with whom we deliver the outstanding Telemarketing services.


Market Research and Survey

Market Research and Survey is important for any business that wants to analyze the current status of the business with respect to product and services offered or when they want to know the consumers state of mind related to products or when the company wants to take organizational decisions or when the company wants to know the industry trends. Our Market Research and Survey process and report include tracking data from customers via a questionnaire, completely designed report with clearly outlining the results, graphic presentation and statistical document We at Infosearchbpo.com work with you in the entire Market Research and Survey process, from initial design till the final results. Our goal is to use the best marketing research methods to get the information you need to make the best decisions for your company or organization.

Collections

Increase your organizations profit by collecting pending payments and debts through our collection services. We follow progressive and through collection process that will never attempt to spoil the relationship with the customer. Our collection services include:

  • Commercial collection
  • Consumer collection
  • Debt recovery
  • Medical collection

Follow-up

No business is existent without proper follow-up. Follow-up is essential for any business to convert a potential visitor into a customer for your business or product. Progressive and through follow-ups will drastically make a change in the sale or exposure of your products. We offer only highly focused and results oriented follow-up campaigns that will significantly boost your business. You will never miss any one prospect customer with our follow up services that can be done in any of the following two channels:

  • Email follow-up
  • Phone follow-up

Lead Generation

Lead Generation is simply generating potential customer interest for your products and services. Lead generation is one of the best ways to gain prospective customer. The idea behind lead generation is to get in touch with the prospective customers and to create an interest in their minds relating to the company's product by highlighting its advantages and benefits. We believe in quality leads and deliver it with our specially trained professional call center representatives who procure leads of prospective customers through various ways that makes the customer to share his/her details spontaneously. Our team will be provided with adequate product knowledge which helps them in generating leads and providing effective services to our clients.


Voice Broadcast

Voice or Phone Broadcasting is a mass communications technique that sends pre-recorded phone messages to hundreds or thousands of call recipients at a time. A successful voice broadcast system can increase the sales leads & business revenue and reduce infrastructure cost and manpower. The applications of Voice Broadcast can be in: Business - Official announcements can be sent to prospects and customers. Specific Individuals - Alerts or notifications messages can be sent in an emergency situation like natural disaster to the members of a community or a general public. Voice Broadcast can deliver calls to individuals or answer machines. This technology can be combined with IVR to route calls or receive inputs from recipients.


Telephonic Auditing

The exhaustive process of Auditing is simplified by Telephonic Audits. The flexibility of this service makes it popular among organizations and individuals. Telephone Audit is a handy way for any insured person to gather and send the audit information to us. The insured person can log on to our secure website and enter their information. The insured person can also select a suitable date and time for the auditor to contact. The auditor will review the information prior to the appointment and be ready for the interview with relevant questions. Over the telephonic interview, the auditor will collect descriptions for all operations and verify all revelation needed. We have a deep knowledge of all auditing process and we are successful in Telephonic Audit service. We offer completely customized telephonic audit service to meet the needs of the insurance carrier.

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